Privacy Policy

NorthStream Safety & Rehab (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with our team, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name
Email address
Phone number
Company name
Job title
Any other information you provide through forms or communication

b. Technical & Usage Information:

IP address
Browser type
Device information
Pages visited and time spent
Referring websites or search engines

This data helps us understand user behavior and improve our site experience.

2. How We Use Your Information

We use the information we collect to:

Provide services or respond to inquiries
Schedule appointments or consultations
Send updates, newsletters, or marketing materials (with your consent)
Improve our website’s functionality and content
Maintain security and prevent fraud
Meet legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Trusted service providers who support our website and operations (e.g., hosting, analytics, communications tools)
Regulatory bodies or law enforcement if required by law
Business partners and affiliates with your explicit consent

All third-party service providers are obligated to safeguard your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and serve relevant content. You can review our Cookie Policy for full details and learn how to manage your cookie preferences.

5. Data Security

We implement appropriate physical, electronic, and administrative safeguards to protect your personal data from unauthorized access, alteration, or disclosure.

6. Your Rights and Choices

You may request to:

Access the personal data we have about you
Correct inaccurate information
Withdraw consent for marketing emails
Delete your personal data (subject to legal obligations)

To exercise any of these rights, contact us at info@nssr.ca.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

NorthStream Safety & Rehab
Email: info@nssr.ca
Phone: 1-888-273-0143